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Client´s opinions

Client´s opinions

Benedicto Gomez Sanchez
15. 06. 2019
Driver
Punctuality
Car
Comment:
Travelled with TIP during: 06/2019
Recommends to friends: YES
anonymous feedback
15. 06. 2019
Driver
Punctuality
Car
Comment:
Travelled with TIP during: 06/2019
Recommends to friends: YES
Timothy Downey
15. 06. 2019
Driver
Punctuality
Car
Comment:
Great experience overall. Reasonably priced.
Travelled with TIP during: 06/2019
Recommends to friends: YES
Lucas Melo
15. 06. 2019
Driver
Punctuality
Car
Comment:
TERRIBLE SERVICE! I was not even listed for a pick up, my driver arrived 40 min late and got angry at me. Costumer service SUCKS! REGRET TOTALLY! Pure stress! The worst way possible to arrive in Prague. Much better taking a Uber or whatever then these amateurs

RE: hello, thanks for your feedback but the situation was different. We picked you up 43 minutes after your landing time and if you read instructions in our confirmation email, you will see that the drivers apear at arrivals approximately 25 minutes after landing (everyone usualy needs to get luggage, if doesnt inform us about handluggage in advance). It means we picked you up approx 18 minutes later than normal. Due to the delay of previous clients of your original driver we had to change the drivers. We have also apologied for that several times. You were the first who were angry, to everyone. Especially to the driver even though it was not his mistake. Thanks for the feedback anyway.
Travelled with TIP during: 06/2019
Recommends to friends: NO
Catherine & Claude Tonnerre
15. 06. 2019
Driver
Punctuality
Car
Comment:
It looks like the driver did not have the exact address, it was the correct street but the wrong number, Janáčkovo nábřeží 15 instead of 17. In our case, this difference meant we were in the wrong side of a square. Anyway, once we clarified this issue, the driver brought us to our destination.
Travelled with TIP during: 06/2019
Recommends to friends: YES
Francisco Adán García García
15. 06. 2019
Driver
Punctuality
Car
Comment:
Travelled with TIP during: 06/2019
Recommends to friends: YES
anonymous feedback
15. 06. 2019
Driver
Punctuality
Car
Comment:
La reserva era para un vehículo tipo turismo, y nos vino a recoger una furgoneta. Se nos quedó una bolsa con regalos dentro del vehículo al llegar al aeropuerto, y no recibimos ninguna llamada ni aviso del conductor indicandonos como recuperarlo.
Travelled with TIP during: 06/2019
Recommends to friends: YES
Javier Alcañiz Ramon
15. 06. 2019
Driver
Punctuality
Car
Comment:
Travelled with TIP during: 06/2019
Recommends to friends: YES
Dominique Ferreira
15. 06. 2019
Driver
Punctuality
Car
Comment:
Travelled with TIP during: 06/2019
Recommends to friends: YES
Jose Antonio Fuentes Marquez
14. 06. 2019
Driver
Punctuality
Car
Comment:
Travelled with TIP during: 06/2019
Recommends to friends: YES
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